Contact

Three ways in, and what each is for.

They reach the same office. Which one you pick decides how fast you get an answer, so the difference is worth thirty seconds of reading.

Phone and WhatsApp: +91 97666 66000
Email: bookings@goi.cab

Phone

+91 97666 66000

The fastest route, and the only one to use when something is happening now.

Use it for

You are at arrivals and the driver is not.
Your booking is today or tomorrow and the time has changed.
You want the cancellation figure on a booking before you decide.
Anything at all that is time-critical.

It is a phone. Nothing you say on it exists in writing, so for a quote or an itinerary use one of the two below.

Call

+91 97666 66000

The same number. Best when you have something to send us rather than something to say.

Use it for

Your flight number, your hotel address, a screenshot of a booking.
The plan for a multi-day package or an interstate run.
Reaching us from abroad, or on a roaming SIM, without paying for the call.
It is also where your driver’s name, number and vehicle registration arrive before you travel.

Messages are read during working hours. If you are travelling within the next few hours, call instead.

Open WhatsApp

bookings@goi.cab

For anything that needs a record — on your side or ours.

Use it for

A quotation for a package, a tour or an interstate route.
Invoices, receipts and anything your accounts department needs.
Corporate, hotel and travel-agent bookings.
A complaint, or a question about the data we hold about you.

Not for something happening today. Email is answered in hours, not minutes.

Write to us

Before you call

Four things that turn a five-minute call into a one-minute one.

You do not need all of them. But the first two answer most questions on their own.

Booking reference: It is on the confirmation we sent you. With it, we can see everything in one lookup.
The phone number the booking was made on: It is how a booking is identified — and how you get into your own booking page.
Flight number: For anything involving an airport. It is what the driver tracks.
The hotel, by name: Goa has more than one road with the same name. A hotel name settles it.

Answer it yourself

Some of this does not need us at all.

Three things are faster on the site than on the phone, at any hour.

Your booking

The journey, the driver once assigned, what has been paid and what is outstanding — and you can pay the balance or cancel from there. You need the reference and the phone number the booking was made on.

What a route costs

Every airport fare is published, by route and by class. The daily rental rate card, including the overrun rates, is published too. Nobody has to quote you a number that is already written down.

The FAQ

Delayed flights, luggage, night rates, changes, cancellations and refunds — answered at length, with the real figures where figures exist.

There is no contact form on this page on purpose. This site is static — it has nowhere to send one — and a form that quietly goes nowhere is worse than a phone number that is answered. If you would rather write than call, the email address above is a real inbox.